Attitude structure, as mapped through different measures of
attitude strength, influences attitude-behavior consistency. For example, the
accessibility of an attitude, the ease with which it comes to mind, has been
positively correlated to voting behavior, consumer product choices, puzzle
completion, and the choice to donate to charity (Fabrigar and Wegener, 2010, p.
187-188.) To take another example, just believing that you’ve thought
about something can lead to greater certainty and with that certainty, greater
attitude-behavior consistency (Petty & Brinol, 2010, p. 241). Other,
more general features of attitude structure, such as the content of knowledge
structures and the valence of evaluations, have been respectively correlated to
influence on instrumental and consummatory behaviors (2010, p. 188). In
both cases there is a match between the content of knowledge structures linked
to the attitude and the motivations in that particular situation.
Ambivalence is usually negatively correlated to
attitude-behavior consistency (2010, p. 188-189). This is the case even
for complex attitudes, which can include multiple evaluations of different
valences. Normally, these attitudes may be considered “informative guides
even when the goal of the behavior has little direct relevance to any of the
dimensions of knowledge (2010, p. 195), perhaps because they have been tested
across a variety of situations and are considered generally relevant.
However, ambivalence decreases confidence in these attitudes, their
perceived situational relevance, and, in some cases, willingness to act.
Less-complex attitudes may be even more affected (2010, p. 195).
According to Petty et al.’s Meta-Cognitive Model, the MCM,
individual evaluations and knowledge structures may be “tagged” with
meta-evaluations of their likelihood, the confidence with which they should be
held, accuracy, and certainty (Petty & Brinol, 2010, p. 218-219).
Ambivalence can cause clashes between attitudes which may be experienced
as discomfort and prompt an adjustment of these tags (2010, p. 219).
Attitudes with meta-cognitive tags indicating certainty and confidence
should be better correlated to behaviors both deliberative and automatic.
Attitudes with tags indicating their weakness and personal lack of
confidence in them should, eventually, cease to affect behavior. However,
they may persist as implicit attitudes that affect automatic reactions (2010,
p. 219).
Because attitudes can form by many routes, including evaluative conditioning, heuristic, and elaborative processing (2010), it is possible for behaviors to change attitudes. For example, “[a]ttitude self-reports filled out in front of a mirror . . . better predict subsequent behavior,” (Baumeister, 2010, p. 143) presumably biases attention toward the reflexive self. Further, participants who have recalled “extraverted versus introverted tendencies” (2010, p. 146) typically begin to think of themselves as introverted or extroverted which can lead to the expression of introverted and extroverted behaviors (2010, p. 146). Role playing can also induce attitude change (Petty & Brinol, 2010, p. 221).
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